Frequently Asked Questions
Straight answers — no fine print.
Do you have a free trial?
Yes — a free trial on any device, no credit card required. Message us on WhatsApp, tell us your player, and we'll issue a trial Xtream Codes login in about 10 minutes.
What is Xtream Codes and why does it matter?
Xtream Codes is a portal format that most IPTV players speak natively. It handshakes once and gives you channels, EPG, catch-up, VOD and series in structured form — far more reliable than a raw M3U URL alone.
Will I get an M3U URL or Xtream login?
Both. Every account ships with an Xtream Codes portal login for TiviMate/Smarters/IBO and an M3U/M3U8 URL for VLC, Kodi, Plex and other clients.
Does catch-up really work for 7 days?
Yes — on the channels flagged with catch-up, the archive is genuinely scrollable for the previous 7 days with working start/end times.
Which players do you support?
TiviMate, IPTV Smarters Pro, IBO Player, OTT Navigator, VLC, Kodi, Plex (via plugins), Emby and most others that read M3U or Xtream portals.
What happens if a stream fails?
Our failover engages automatically within seconds, switching to a mirror stream before you likely even notice. On the Diamond VIP tier you also get priority routing for peak events.